Explore a range of transportation options for your spa getaway
City Center
Lake Geneva
1.6
mi
Airports
General Mitchell International (MKE)
45.1
mi
Chicago O'Hare International (ORD)
62.8
mi
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Suite!
“The one-bedroom suite we stayed in was incredibly spacious, featuring a full kitchenette which made it easy to prepare meals for our little ones.” view full review
Perfect for Kids
“The upgraded kids' water area with padded flooring and multiple slides was an absolute hit with my 3 and 5-year-olds; they had so much fun!” view full review
Fully Equipped Kitchen
“Having a full-sized kitchen with a refrigerator, stove, and all the necessary utensils provided us the flexibility to cook and dine comfortably.” view full review
Luxurious Jacuzzi
“The bathroom featured a large whirlpool tub perfect for relaxing after a day of swimming, making our stay extra enjoyable.” view full review
General
No smoking on site
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Locker room
Ski storage
Allergy-free rooms
Elevator
ATM/Cash machine
Barber shop
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness center
Skiing
Hiking
Horseback riding
Tennis court
Golf course
Archery
Yoga class
Sports trainer
Aerobics
Guest Parking
Cookware/ Kitchen utensils
Services
Housekeeping
Dining
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Babysitting/Child services
Board games
Children's menu
Water slides
Children's play area
Game room
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Seasonal outdoor pool
Indoor swimming pool
Aqua park
Sun terrace
Leisure/ TV room
Spa & wellness center
Sauna
Steam room
Jacuzzi
Massage
Room features
Free Wi-Fi in rooms
Air conditioning
Heating
Sitting area
Patio
Garden furniture
Tea and coffee facilities
Dining table
Bathroom
Free toiletries
Sink
Self-catering
Cookware/ Kitchen utensils
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
7020 Grand Geneva Way,
Lake Geneva,
Wisconsin,
United States of America,
53147,
Wisconsin
Map view
7020 Grand Geneva Way,
Lake Geneva,
Wisconsin,
United States of America,
53147,
Wisconsin
City landmarks
255 Mill St
Geneva Lake Museum of History
1.5
mi
Gallery
Studio Winery
1.3
mi
Grand Geneva Way
3000 ft
Church
St Francis de Sales Catholic Church
1.2
mi
Beach
Lake Geneva Public Beach
1.8
mi
Lake Geneva
Geneva Lake
1.7
mi
201 Wrigley Dr
Lake Geneva
1.7
mi
Museums
Geneva Lake Museum
1.5
mi
Lake Geneva
Flat Iron Park
1.7
mi
Gallery
Gallery 223
1.7
mi
817 Wisconsin St
Historic Steppingstone
1.7
mi
Parks
Lake Geneva Bocce Ball Park
1.3
mi
100 N Edwards Blvd
Tristan Crist Magic Theatre
1.5
mi
830 W Main St #100
Galerie Matisse & Matisse Too
1.7
mi
812 Wrigley Dr
Ice Castles
1.8
mi
299 Mill St
White River Disc Golf Course
1.5
mi
772 W Main St
Lake Geneva Clue Room
1.7
mi
Lake Geneva
Gary Gygax Memorial
1.8
mi
Beach
Riviera Beach
1.8
mi
Unnamed Road
Lake Geneva Shore Path
1.9
mi
Amusement Park
Rushwood Park
1.9
mi
7036 Grand Geneva Way
The Mountain Top Ski & Adventure Center at Grand Geneva
2.1
mi
Parks
Big Foot Beach State Park
2.8
mi
6503 Sheridan Springs Rd
White River County Park
2.7
mi
Ceylon Lagoon
2.7
mi
Bay
Buttons Bay
2.8
mi
Lake Ivanhoe
3.1
mi
Farm
Northwind Perennial Farm
3.7
mi
Nearby
Amusement Park
Timber Ridge Waterpark
900 ft
Restaurants
Smokey's Bar-B-Que House
1000 ft
7020 Grand Geneva Way
Smokey's Bar-B-Q at Timber Ridge Lodge
900 ft
7020 Grand Geneva Way
Reviews and Ratings
<br />
Feedback from previous guests about their experience.
60%
loved the resort and would return for another relaxing stay
6.0/10
Guest rating
Rooms
5.0
Location
7.4
Service
5.2
Dining
5.8
Guest reviews
6.0/10
based on 5 reviews
8.4
8.4/10 based on 947 reviews
Mike
United States of America,
February
2025
7.2/10
Our family had a good time at Timber Ridge, particularly enjoying the warm water park and the family-friendly atmosphere. The rooms were spacious and well-equipped, which made our stay comfortable. However, we found the check-in process a bit frustrating and the food service slow. Overall, it's a decent option for families, especially for younger kids, but there are a few areas that could use improvement.
Rooms
7.0
The rooms were spacious and had a full kitchen with all the necessary kitchenware, which was fantastic for our family. However, some cleanliness issues, like a foul food smell, detracted from our experience.
Service
7.0
I found the service to be friendly, though the dining experience was marred by slow service, which was disappointing especially when we were one of the first seated.
Location
8.0
Timber Ridge is conveniently located just a short drive from downtown Lake Geneva, making it easy to explore local attractions.
Dining
6.0
While the food at Smokey's BBQ was surprisingly good, we experienced long wait times for service, which was frustrating.
Facilities
8.0
The water park was clean and the pools were warm, which made for a pleasant experience. However, I wish the overall size of the water park was larger since it felt a bit cramped at times.
Frances
United States of America,
February
2025
5.2/10
Our stay at Timber Ridge Lodge was less than ideal, especially considering the cost for a holiday package. While the water park was a hit with the kids, the issues with room cleanliness and service were quite disappointing. There were encouraging moments with the staff being friendly, but overall, the lack of attention to housekeeping and dining logistics left me feeling frustrated. The price for what we received didn't seem justified, making this a stay I wouldn't want to repeat.
Rooms
5.0
The rooms had a foul food smell upon arrival and were not cleaned properly, which made us uncomfortable. They were overpriced for the quality we experienced.
Service
5.0
While the staff was friendly, the service fell short when it came to housekeeping and restaurant logistics. We received various inconveniences that should have been avoided.
Location
8.0
The lodge is positioned nicely before downtown Lake Geneva, giving easy access to local attractions, which was a plus.
Dining
5.0
The dining experience was chaotic during peak times, with long lines and not enough food to go around, detracting from our overall enjoyment.
Facilities
6.0
The water park area was fun for younger children, and the variety of activities available was appreciated, but cleanliness issues detracted from the experience.
Raymond
United States of America,
January
2025
6.0/10
The Timber Ridge Resort had its ups and downs during our family reunion. While we appreciated the space of the suites and the warm, clean water park, our stay was marred by maintenance issues and a lack of responsiveness from the staff. There were several frustrations, including room preparation delays and housekeeping oversights that detracted from our overall experience. Even with the great potential for family enjoyment, we felt the hotel fell short in several areas.
Rooms
6.0
We reserved multiple suites, and while they were spacious enough for our family, we encountered cleanliness issues along with some maintenance problems like a broken dishwasher and missing essentials.
Service
5.0
The level of service was disappointing as issues we faced went unaddressed by the staff, leading to a frustrating experience. We felt they lacked urgency in assisting us with our needs.
Location
7.0
The location was decent, with the resort being within a short drive to local attractions, but we had trouble fully enjoying our stay due to the operational hiccups.
Dining
7.0
Dining options were not mentioned in detail, but the quality of meal preparation was noted as a potential positive during our stay.
Facilities
6.0
The water park was clean and warm, making it a fun environment for kids, but we frequently faced issues with room maintenance and service access.
Gene
United States of America,
November
2024
6.6/10
The hotel has a fantastic water park that provides a warm and enjoyable experience for families. While there are ample activities for kids and the staff is accommodating, the rooms could really use some upgrades and better cleanliness. I found the price for activities, like the arcade, to be on the higher side, which was a letdown considering the length of time the kids got to enjoy them.
Rooms
5.0
The room was spacious, but it felt outdated and not as clean as I had hoped. The pull-out couch bed wasn't comfortable, and I wish there were extra blankets available.
Service
6.0
The staff was friendly and attentive, but the check-in process was frustrating as our room wasn’t ready on time and we had to deal with a housekeeping issue upon arrival.
Location
7.0
The hotel is conveniently located just a short drive from downtown Lake Geneva, making it easy to explore local attractions. However, the overall cleanliness of the common areas was lacking.
Dining
7.0
The dining options at the hotel provided delicious food, but prices felt a bit steep, especially considering we would have preferred included breakfast.
Facilities
8.0
The water park was definitely the highlight, providing an enjoyable experience for the kids, but the arcade was not worth the money as it consumed tokens too quickly.
George
United States of America,
September
2024
5.0/10
The hotel has a great water park that's well-maintained and enjoyable for kids, but the rooms are in dire need of renovation and were not properly cleaned upon arrival. The service was lacking, with issues during check-in affecting our experience. While the facilities could provide a fun family getaway, some aspects like food quality and room conditions did not meet expectations.
Rooms
5.0
The rooms were outdated, dirty, and in need of a remodel, making the stay uncomfortable.
Service
5.0
The service was inconsistent, especially during check-in, and not up to standard for what we paid.
Location
7.0
The hotel is conveniently located near local attractions, which enhances the overall travel experience.
Dining
5.0
The food quality at the restaurant was inconsistent; while some meals were decent, others were not good at all.
Facilities
6.0
The water park is a highlight, but the quality of food and maintenance needs improvement.
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