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From169US$ /night
Check-in
21Apr2025Select date
Check-out
22Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About Resort

7020 Grand Geneva Way, Lake Geneva, Wisconsin, United States of America, 53147
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
One-Bedroom King Suite
Max:
4 persons
755 sq. feet 
Bed options:
1 King Size Bed
Pool view
Shower
Fireplace
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Two-Bedroom Suite
Max:
6 persons
970 sq. feet 
Bed options:
1 King Size Bed
Pool view
Shower
Fireplace
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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Center
Lake Geneva 1.6 mi
Airports
General Mitchell International (MKE) 45.1 mi
Chicago O'Hare International (ORD) 62.8 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Baggage storage
  • Locker room
  • Ski storage
  • Allergy-free rooms
  • Elevator
  • ATM/Cash machine
  • Barber shop
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center
  • Skiing
  • Hiking
  • Horseback riding
  • Tennis court
  • Golf course
  • Archery
  • Yoga class
  • Sports trainer
  • Aerobics

Guest Parking

  • Cookware/ Kitchen utensils

Services

  • Housekeeping

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Babysitting/Child services
  • Board games
  • Children's menu
  • Water slides
  • Children's play area
  • Game room

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Seasonal outdoor pool
  • Indoor swimming pool
  • Aqua park
  • Sun terrace
  • Leisure/ TV room
  • Spa & wellness center
  • Sauna
  • Steam room
  • Jacuzzi
  • Massage

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Sitting area
  • Patio
  • Garden furniture
  • Tea and coffee facilities
  • Dining table

Bathroom

  • Free toiletries
  • Sink

Self-catering

  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

7020 Grand Geneva Way, Lake Geneva, Wisconsin, United States of America, 53147
Map view
7020 Grand Geneva Way, Lake Geneva, Wisconsin, United States of America, 53147
Nearby
Amusement Park
Timber Ridge Waterpark
900 ft
Restaurants
Smokey's Bar-B-Que House
1000 ft
7020 Grand Geneva Way
Smokey's Bar-B-Q at Timber Ridge Lodge
900 ft
7020 Grand Geneva Way

Reviews and Ratings <br />

Feedback from previous guests about their experience.
60%
loved the resort and would return for another relaxing stay
6.0/10
Guest rating
Rooms
5.0
Location
7.4
Service
5.2
Dining
5.8
Guest reviews
6.0/10
based on 5 reviews
8.4
8.4/10 based on 947 reviews
Mike
United States of America, February  2025
7.2/10

Our family had a good time at Timber Ridge, particularly enjoying the warm water park and the family-friendly atmosphere. The rooms were spacious and well-equipped, which made our stay comfortable. However, we found the check-in process a bit frustrating and the food service slow. Overall, it's a decent option for families, especially for younger kids, but there are a few areas that could use improvement.

Rooms
7.0
The rooms were spacious and had a full kitchen with all the necessary kitchenware, which was fantastic for our family. However, some cleanliness issues, like a foul food smell, detracted from our experience.
Service
7.0
I found the service to be friendly, though the dining experience was marred by slow service, which was disappointing especially when we were one of the first seated.
Location
8.0
Timber Ridge is conveniently located just a short drive from downtown Lake Geneva, making it easy to explore local attractions.
Dining
6.0
While the food at Smokey's BBQ was surprisingly good, we experienced long wait times for service, which was frustrating.
Facilities
8.0
The water park was clean and the pools were warm, which made for a pleasant experience. However, I wish the overall size of the water park was larger since it felt a bit cramped at times.
Frances
United States of America, February  2025
5.2/10

Our stay at Timber Ridge Lodge was less than ideal, especially considering the cost for a holiday package. While the water park was a hit with the kids, the issues with room cleanliness and service were quite disappointing. There were encouraging moments with the staff being friendly, but overall, the lack of attention to housekeeping and dining logistics left me feeling frustrated. The price for what we received didn't seem justified, making this a stay I wouldn't want to repeat.

Rooms
5.0
The rooms had a foul food smell upon arrival and were not cleaned properly, which made us uncomfortable. They were overpriced for the quality we experienced.
Service
5.0
While the staff was friendly, the service fell short when it came to housekeeping and restaurant logistics. We received various inconveniences that should have been avoided.
Location
8.0
The lodge is positioned nicely before downtown Lake Geneva, giving easy access to local attractions, which was a plus.
Dining
5.0
The dining experience was chaotic during peak times, with long lines and not enough food to go around, detracting from our overall enjoyment.
Facilities
6.0
The water park area was fun for younger children, and the variety of activities available was appreciated, but cleanliness issues detracted from the experience.
Raymond
United States of America, January  2025
6.0/10

The Timber Ridge Resort had its ups and downs during our family reunion. While we appreciated the space of the suites and the warm, clean water park, our stay was marred by maintenance issues and a lack of responsiveness from the staff. There were several frustrations, including room preparation delays and housekeeping oversights that detracted from our overall experience. Even with the great potential for family enjoyment, we felt the hotel fell short in several areas.

Rooms
6.0
We reserved multiple suites, and while they were spacious enough for our family, we encountered cleanliness issues along with some maintenance problems like a broken dishwasher and missing essentials.
Service
5.0
The level of service was disappointing as issues we faced went unaddressed by the staff, leading to a frustrating experience. We felt they lacked urgency in assisting us with our needs.
Location
7.0
The location was decent, with the resort being within a short drive to local attractions, but we had trouble fully enjoying our stay due to the operational hiccups.
Dining
7.0
Dining options were not mentioned in detail, but the quality of meal preparation was noted as a potential positive during our stay.
Facilities
6.0
The water park was clean and warm, making it a fun environment for kids, but we frequently faced issues with room maintenance and service access.
Gene
United States of America, November  2024
6.6/10

The hotel has a fantastic water park that provides a warm and enjoyable experience for families. While there are ample activities for kids and the staff is accommodating, the rooms could really use some upgrades and better cleanliness. I found the price for activities, like the arcade, to be on the higher side, which was a letdown considering the length of time the kids got to enjoy them.

Rooms
5.0
The room was spacious, but it felt outdated and not as clean as I had hoped. The pull-out couch bed wasn't comfortable, and I wish there were extra blankets available.
Service
6.0
The staff was friendly and attentive, but the check-in process was frustrating as our room wasn’t ready on time and we had to deal with a housekeeping issue upon arrival.
Location
7.0
The hotel is conveniently located just a short drive from downtown Lake Geneva, making it easy to explore local attractions. However, the overall cleanliness of the common areas was lacking.
Dining
7.0
The dining options at the hotel provided delicious food, but prices felt a bit steep, especially considering we would have preferred included breakfast.
Facilities
8.0
The water park was definitely the highlight, providing an enjoyable experience for the kids, but the arcade was not worth the money as it consumed tokens too quickly.
George
United States of America, September  2024
5.0/10

The hotel has a great water park that's well-maintained and enjoyable for kids, but the rooms are in dire need of renovation and were not properly cleaned upon arrival. The service was lacking, with issues during check-in affecting our experience. While the facilities could provide a fun family getaway, some aspects like food quality and room conditions did not meet expectations.

Rooms
5.0
The rooms were outdated, dirty, and in need of a remodel, making the stay uncomfortable.
Service
5.0
The service was inconsistent, especially during check-in, and not up to standard for what we paid.
Location
7.0
The hotel is conveniently located near local attractions, which enhances the overall travel experience.
Dining
5.0
The food quality at the restaurant was inconsistent; while some meals were decent, others were not good at all.
Facilities
6.0
The water park is a highlight, but the quality of food and maintenance needs improvement.
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Rooms and Guests2 Guests, 1 Room